Freshdesk (1)

Looking for a Freshdesk coupon? Freshdesk is a company that offers cloud-based customer support on a SaaS, or Service as a Software, basis. Freshdesk lets its business customers offer outsourced help desk support to their customers, with issue tracking and coordination with company staff by email, live chat, social media, and on the web. The company has headquarters in Los Angeles, California, and Chennai, India. As of 2014, the firm expanded to offer outsourced IT support to businesses as well. The company also offers proactive customer support by watching social media like Facebook and Twitter for complaints and offering to engage customers on those platforms. They preside over community forums for customers to ask questions and share observations and feedback as well. Show Less